Billing
Fully reimbursed. No administrative burden.

Neptune is covered by IKK Südwest. Your patients pay nothing, and you are reimbursed for using Neptune. Here is how it works.

Reimbursement details
Clear, predictable reimbursement
Patient enrolment (one-time)

Covers the initial enrollment of your IKK Südwest insured patients into the special care program.

€45

per patient

Ongoing remote monitoring (per quarter):

Covers your use of Neptune to support your treatment decision-making. Your patient data is accessible anytime through the Neptune portal.

€75

per patient

Neurologists using Neptune with IKK Südwest patients are reimbursed for two services:

Neurologists using Neptune with IKK Südwest patients are reimbursed for two services:

Patient enrolment (one-time)

Covers the initial enrollment of your IKK Südwest insured patients into the special care program.

€45

per patient

Ongoing remote monitoring (per quarter):

Covers your use of Neptune to support your treatment decision-making. Your patient data is accessible anytime through the Neptune portal.

€75

per patient

There are no costs for the physician. No setup fees, no software licenses, no hardware costs. The patient receives the app and smartwatch through their IKK Südwest coverage. You receive reimbursement for using Neptune.

HOW TO GET STARTED
Simple for you. Easy for your patients.

Participate

Register in the IKK SW selective contract here and set up your account. You will receive a unique QR code.

Enroll

Enroll your patient via your unique QR code. They will receive the app and the smartwatch. We handle all the setup logistics.

Review continuous data

Access patient data through the secure Neptune portal on your existing device at your convenience.

Personalis treatment

Use objective insights to help guide medication timing, dosing, and therapy decisions.
GROWING NETWORK

Join the network and start offering Neptune today

A growing number of neurologists and clinics are already using Neptune. See which practices have started and join them.

Updated regularly as new hospitals join

Ludwig Maximilian University of Munich

Geschwister-Scholl-Platz 1, 80539 München

Ludwig Maximilian University of Munich

Geschwister-Scholl-Platz 1, 80539 München

Ludwig Maximilian University of Munich

Geschwister-Scholl-Platz 1, 80539 München

Ludwig Maximilian University of Munich

Geschwister-Scholl-Platz 1, 80539 München

Ludwig Maximilian University of Munich

Geschwister-Scholl-Platz 1, 80539 München

Frequently asked questions

Q: Are there any costs to my practice?

No. There are no setup fees, software licences, hardware costs, or hidden charges. IKK Südwest reimburses you for your time – you do not pay for anything.

No. Reimbursement is processed directly through Convema. There is no separate invoicing or claims process required on your end.

Currently, full coverage and physician reimbursement are available through IKK Südwest only. We are in active discussions with additional insurers. Patients not covered by IKK Südwest can sign up to our waitlist to be notified when alternative coverage and payment solutions become available.

Yes. Schedule a walkthrough and we will show you exactly how Neptune works in practice.

Get in Touch

Questions? We are here to help

Fill in the form and we will contact you
Orbit Health GmbH is committed to protecting your privacy. We’ll only use your personal information to provide the information you requested and to deliver content about our products and services. If you consent to us contacting you for this purpose, please provide your consent below:

Get in touch