Coverage
Neptune Care is free for IKK Südwest insured

Everything you need to track your symptoms, response to treatment, and share insights with your doctor – fully covered by your insurance.

Your IKK Südwest coverage
Neptune Care at no cost: Here is what you get
If you are insured with IKK Südwest, Neptune Care is fully covered at no cost to you. Here is what is included:
A free Garmin smartwatch

provided to you at no charge.

Neptune Care app (iOS and Android)

your personal symptom tracking and self-monitoring tool.

Regular personalised reports

understand your daily symptoms and trends over time.

Expert consultations

receive guidance from a Parkinson’s specialist to prepare for your doctor visits.

Ongoing access to your data

your motor symptom insights are always available to you and your physician.

Ongoing technical support

We support you all the way from setup to daily use – you can always count on us. 

There are no co-pays, no additional fees, and no out-of-pocket expenses. IKK Südwest covers the full cost of Neptune Care.
 How it works
Three steps to get Neptune Care through your insurance.

Check your eligibility

You need to be insured by IKK Südwest and have a Parkinson’s diagnosis. To see if you are eligible, book a consultation with us or fill in the form here

Get enrolled

Visit one of the participating clinics and get enrolled under this special care program.

Get set up

Once enrolled, we will send you a code to claim your free Garmin smartwatch and set up a call with you to guide you through setting up the Neptune Care app.

Start tracking

Your coverage is active from day one. There is nothing more to arrange – your insurance handles the rest.*

*To keep your coverage with IKK Südwest, simply use the device for at least 30 days within each 90-day period.

Other options

Not insured with IKK Südwest?

We are actively working with additional health insurers across Germany to expand coverage. If you’re not covered through IKK Südwest, you can join our waitlist. We will then notify you as soon as coverage with your insurer or alternative payment solutions becomes available.

Frequently asked questions

Q: What is Neptune Care?

Neptune Care is a Parkinson’s self-monitoring app paired with a Garmin smartwatch. It continuously tracks your motor symptoms throughout the day and turns your daily experience into clear, shareable insights.

With Neptune Care you can see when your medication works well and when it doesn’t, log your meals, exercise, sleep, and wellbeing, understand how your daily activities affect your symptoms, and share all of this with your doctor at your next appointment.

If you are insured with IKK Südwest, Neptune Care is fully covered at no cost to you. This includes the Neptune Care app, a free Garmin smartwatch, regular personalised reports, and expert consultations. There are no co-pays, no additional fees, and no out-of-pocket expenses.

To get started, sign up here.

We are actively working with additional health insurers across Germany to expand coverage. In the meantime, you can register your interest and we will notify you as soon as coverage with your insurance becomes available.

We are actively working with additional health insurers across Germany to expand coverage. In the meantime, you can register your interest and we will notify you as soon as coverage with your insurance becomes available.

Your smartwatch collects movement data continuously while you wear it. This data is processed by Neptune’s AI to generate your motor symptom and treatment response insights. Anything you log manually – medication, meals, exercise, wellbeing – is added to your personal record and can be seen by your doctor.

Your doctor can view your data through the Neptune physician portal. At your next appointment, you and your doctor can review your symptom patterns together and discuss treatment adjustments

LIFE WITH PARKINSON’S

Offer Neptune to your patients

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