Coverage​
Neptune Care is free for IKK Südwest members

Everything you need to track your symptoms, response to treatment, and share insights with your doctor – fully covered by your insurance.

Your IKK Südwest coverage
Neptune Care at no cost: Here is what you get

If you are insured with IKK Südwest, Neptune Care is fully covered at no cost to you. Here is what is included:

A free Garmin smartwatch

provided to you at no charge.

Neptune Care app (iOS and Android)

your personal symptom tracking and self-monitoring tool.

Regular personalised reports

understand your daily symptoms and trends over time.

Expert consultations

receive guidance from a Parkinson’s specialist to prepare for your doctor visits.

Ongoing access to your data

your motor symptom insights are always available to you and your physician.

Ongoing technical support

We support you all the way from setup to daily use – you can always count on us. 

There are no co-pays, no additional fees, and no out-of-pocket expenses. IKK Südwest covers the full cost of Neptune Care.

 How it works
Four steps to get Neptune Care through your insurance

Check your eligibility

Check your eligibility. You need to be insured by IKK Südwest and have an idiopathic Parkinson’s diagnosis. To see if you are eligible, book a consultation with us or fill in the form here.

Get enrolled

Visit one of the participating clinics and get enrolled in this special care program.

Get set up

Once enrolled, we will send you a code to claim your free Garmin smartwatch and set up a call with you to guide you through setting up the Neptune Care app.

Start tracking

Your coverage is active from day one. There is nothing more to arrange – your insurance handles the rest.*

*To keep your coverage with IKK Südwest, simply use the device for at least 30 days within each 90-day period.

Other options

Not insured with IKK Südwest?

We are actively working with additional health insurers across Germany to expand coverage. If you’re not covered through IKK Südwest, you can contact us to learn more about alternative access options.

Frequently asked questions

Q: How can I get Neptune Care, and what does it cost?

If you are insured with IKK Südwest, Neptune Care is fully covered at no cost to you. This includes the Neptune Care app, a free Garmin smartwatch, regular personalised reports, and expert consultations. There are no co-pays, no additional fees, and no out-of-pocket expenses.

To get started, sign up here.

No. Your health data belongs to you. IKK Südwest covers the costs of Neptune but does not have access to your personal health data. Neptune Care is fully GDPR-compliant, and your data is processed exclusively in accordance with European data protection regulations.

We are actively working with additional health insurers across Germany to expand coverage. In the meantime, you can register your interest and we will contact you for alternative access options.

Get in Touch

Ready to start? Reach out to us

Fill in the form and we will contact you to help you get started with Neptune Care

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