The problems we face in healthcare today cannot be changed with technology alone. It is the people behind the scenes, who are dedicated to advancing and pushing for change, that will make a real positive impact. This week we Meet the Orbiter – Hunt Chang, UI/UX Designer.
Q: Why did you decide to join Orbit?
I joined Orbit because of the mission. As an experienced designer, I believe the word “design” is synonymous with “solving problems”.
Here at Orbit, we are dedicated to helping people living with Parkinson’s to properly manage their day-to-day motor symptoms and to hopefully increase their quality of life. It was this higher purpose that motivated me to join Orbit and devote my design skills towards this mission.
Q: Since joining Orbit, what is something that surprised you about Parkinson’s or chronic diseases in general?
After interviews with a few people with Parkinson’s, I was surprised to learn that they often see their physicians once every 3 to 6 months. What’s even more surprising is that sometimes they may have as little as 15 minutes of facetime with their doctor.
One other thing that I learned from interviews was that sometimes people get confused if a symptom is related to their Parkinson’s or to something completely different. For example, people have noted that they sometimes feel more forgetful and wonder if this is part of Parkinson’s or simply part of getting older.
Q: What makes you excited to come to work everyday?
Working on a product that I strongly believe in and working towards a mission that is people-centered and creative.
Creating and providing a suitable solution to properly address people’s needs has always been my passion, and at Orbit, I get to do just that. Not only do I get to address real issues and solve real problems, but I also contribute to improving someone’s life. It is this purpose that motivates me to wake up and continue to do what I do best.
Q: What kind of research methods do you use when starting a new project?
There are a few ways to initiate project research. From my experience, primary research such as conducting interviews, or secondary research like competitor research or digital/manual survey, etc, all are good places to start. However, with that said, like with anything the answer depends on a myriad of factors. I personally believe that the best approach is to go directly to the people who will ultimately interact with the design itself. In doing so, I get personal feedback, and am able to directly address their needs. This is the method we are currently using here at Orbit which has given me tremendous insights to design a more people-centered solution.
Q: What separates good from bad UI/UX?
There are many examples of good and bad UX in our everyday life. Take the front door of a building as an example. We all have had that experience where we push instead of pull and pull when we actually need to push. Simple designs such as this should be made without confusion so as to not frustrate people. Good UX/UI should take into consideration users’ needs, their values, their limitations and goals. As a designer, it is my responsibility to deeply understand the end-user and provide a solution that is clear, easily understood, and meets their objectives.
Q: Where do you find inspiration?
I used to get inspired by mangas before I became a designer. Today, I am inspired by everyday things such as sports, traveling, and even having lunch with friends. Of course, nowadays there are more professional channels such as Behance, Pinterest, Medium, etc, that allow people to access and search for good ideas even download templates if you will.
Q: What is the one thing you can’t live without and why?
When I was younger I think I would have said sports, but now, I would put traveling no.1 on my list. Traveling gives me two significant sources of joy: first, it provides me a mental source of creativity and secondly, I find it relaxing my soul to be totally out of work.
During trips, I drop all complex things and thoughts from work and life. Traveling allows me to empty my mind and soul and reinvigorates me for when I get back.
Q: What is something you spend too much time or money on but don’t regret?
I would say, myself – whether it is an experience or material things, I will never regret the amount of time and/or money I spend on myself.
Q: If you could only eat one food for the rest of your life what would it be?
Rice. Because it could easily go with any type of dish, and it is a staple food I get used to, it’s so hard to imagine that I live without it.
Meet the Orbiters is a series dedicated to highlighting Orbit team members. To learn why they joined Orbit, what they think is unique about the culture, and some fun facts along the way. Find new amazing opportunities on our LinkedIn page and to learn more about Orbit and our digital solutions, check out our website today. Don’t forget to follow us on Medium and LinkedIn for future updates and articles.